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Frequently Asked Questions
Find answers to common questions
Returns are accepted within 14 days of delivery for unused items in their original packaging. Certain items, such as personalized products and digital downloads, are non-returnable. Please contact us via email to start a return.
Shipping usually takes 3 to 15 business days, depending on your location and courier services.
You can contact us via email at juffi@yahoo.com. We aim to respond within 48 business hours.
Once your order has been shipped, a tracking number will be sent to you by email, allowing you to track your delivery.
We accept secure card payments through Yoco.